{"id":40011,"date":"2026-04-22T07:14:26","date_gmt":"2026-04-22T07:14:26","guid":{"rendered":"https:\/\/dotsoft.gr\/?page_id=40011"},"modified":"2026-06-24T14:54:56","modified_gmt":"2026-06-24T14:54:56","slug":"operational_operations","status":"publish","type":"page","link":"https:\/\/dotsoft.gr\/en\/operational_operations\/","title":{"rendered":"Department of Operations"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"40011\" class=\"elementor elementor-40011\">\n\t\t\t\t        <section class=\"elementor-section elementor-top-section elementor-element elementor-element-3fb8f08 elementor-section-boxed elementor-section-height-default elementor-section-height-default pxl-row-scroll-none pxl-zoom-point-false pxl-section-overflow-visible pxl-section-fix-none pxl-bg-color-none pxl-section-overlay-none\" data-id=\"3fb8f08\" data-element_type=\"section\" data-e-type=\"section\">\n\n                \n                <div class=\"elementor-container elementor-column-gap-extended \">\n                <div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c48894a pxl-column-none pxl-column-overflow-hidden-no\" data-id=\"c48894a\" data-element_type=\"column\" data-e-type=\"column\">\r\n        <div class=\"elementor-widget-wrap elementor-element-populated\">\r\n                     \r\n        \t\t<div class=\"elementor-element elementor-element-0e1c1e3 elementor-widget elementor-widget-pxl_heading\" data-id=\"0e1c1e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div id=\"pxl-pxl_heading-0e1c1e3-7812\" class=\"pxl-heading   \" >\n\t<div class=\"pxl-heading--container\" >\n\t\t<div class=\"pxl-heading--inner\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"pxl-item--title pxl-heading-style-1  \" data-wow-delay=\"ms\">\n\t\t\t\tWe optimise operations, we enhance performance\t\t\t\t\t\n\t\t\t\t\t\t\t<\/h2>\n\t\t<\/div>\n\t\t\n\t<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6caae28 elementor-widget__width-inherit elementor-widget elementor-widget-pxl_image\" data-id=\"6caae28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"pxl_image-6caae28-2734\"  class=\"pxl-image-single    \"  data-wow-delay=\"ms\" \r\n      \r\n          data-parallax-value = \"0\">\r\n    <div class=\"pxl-item--inner\" data-wow-delay=\"120ms\">\r\n                                    <div class=\"pxl-item--image\" >\r\n                                            <img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/dotsoft.gr\/wp-content\/uploads\/2026\/04\/\u0394\u03b9\u03b5\u03cd\u03b8\u03c5\u03bd\u03c3\u03b7-\u0395\u03c0\u03b9\u03c7\u03b5\u03b9\u03c1\u03b7\u03c3\u03b9\u03b1\u03ba\u03ae\u03c2-\u039b\u03b5\u03b9\u03c4\u03bf\u03c5\u03c1\u03b3\u03af\u03b1\u03c2-3.jpg\" class=\"no-lazyload attachment-full\" alt=\"\" \/>                                    <\/div>\r\n                                                                    <\/div>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e840cb elementor-widget elementor-widget-pxl_heading\" data-id=\"9e840cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div id=\"pxl-pxl_heading-9e840cb-5802\" class=\"pxl-heading   \" >\n\t<div class=\"pxl-heading--container\" >\n\t\t<div class=\"pxl-heading--inner\">\n\t\t\t\t\t\t\t<div class=\"pxl-item--subtitle \" data-wow-delay=\"ms\">\n\t\t\t\t\t<span class=\"pxl-item--subtext pxl-p3\">\n\t\t\t\t\t\tStavros Katsaridis\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<h4 class=\"pxl-item--title pxl-heading-custom  \" data-wow-delay=\"ms\">\n\t\t\t\tOperations Director\t\t\t\t\t\n\t\t\t\t\t\t\t<\/h4>\n\t\t<\/div>\n\t\t\n\t<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9be6059 elementor-widget elementor-widget-pxl_heading\" data-id=\"9be6059\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div id=\"pxl-pxl_heading-9be6059-4273\" class=\"pxl-heading   \" >\n\t<div class=\"pxl-heading--container\" >\n\t\t<div class=\"pxl-heading--inner\">\n\t\t\t\t\t\t\t<div class=\"pxl-item--subtitle \" data-wow-delay=\"ms\">\n\t\t\t\t\t<span class=\"pxl-item--subtext pxl-p1\">\n\t\t\t\t\t\tEmail Address\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<h4 class=\"pxl-item--title pxl-heading-custom  \" data-wow-delay=\"ms\">\n\t\t\t\toperations@dotsoft.gr\t\t\t\t\t\n\t\t\t\t\t\t\t<\/h4>\n\t\t<\/div>\n\t\t\n\t<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a37db9 elementor-widget elementor-widget-pxl_heading\" data-id=\"9a37db9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div id=\"pxl-pxl_heading-9a37db9-7275\" class=\"pxl-heading   \" >\n\t<div class=\"pxl-heading--container\" >\n\t\t<div class=\"pxl-heading--inner\">\n\t\t\t\t\t\t\t<div class=\"pxl-item--subtitle \" data-wow-delay=\"ms\">\n\t\t\t\t\t<span class=\"pxl-item--subtext pxl-p1\">\n\t\t\t\t\t\tPhone Number\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<h4 class=\"pxl-item--title pxl-heading-custom  \" data-wow-delay=\"ms\">\n\t\t\t\t+30 2310 500 181\t\t\t\t\t\n\t\t\t\t\t\t\t<\/h4>\n\t\t<\/div>\n\t\t\n\t<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\r\n        <\/div>\r\n                <div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e5e12bf pxl-column-none pxl-column-overflow-hidden-no\" data-id=\"e5e12bf\" data-element_type=\"column\" data-e-type=\"column\">\r\n        <div class=\"elementor-widget-wrap elementor-element-populated\">\r\n                     \r\n        \t\t<div class=\"elementor-element elementor-element-f08d334 no-border elementor-widget elementor-widget-pxl_testimonial_carousel\" data-id=\"f08d334\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_testimonial_carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t    <div class=\"pxl-swiper-slider pxl-testimonial-carousel pxl-testimonial-carousel1 pxl-swiper-boxshadow  \">\n        <div class=\"pxl-carousel-inner\">\n            <div class=\"pxl-swiper-container\" dir=\"ltr\" data-settings=\"{&quot;slide_direction&quot;:&quot;horizontal&quot;,&quot;slide_percolumn&quot;:1,&quot;slide_mode&quot;:&quot;slide&quot;,&quot;slides_to_show&quot;:2,&quot;slides_to_show_xxl&quot;:&quot;1&quot;,&quot;slides_to_show_xl&quot;:&quot;1&quot;,&quot;slides_to_show_lg&quot;:&quot;1&quot;,&quot;slides_to_show_md&quot;:&quot;1&quot;,&quot;slides_to_show_sm&quot;:&quot;1&quot;,&quot;slides_to_show_xs&quot;:&quot;1&quot;,&quot;slides_to_scroll&quot;:1,&quot;arrow&quot;:false,&quot;pagination&quot;:false,&quot;pagination_type&quot;:&quot;bullets&quot;,&quot;autoplay&quot;:false,&quot;pause_on_hover&quot;:false,&quot;pause_on_interaction&quot;:true,&quot;delay&quot;:5000,&quot;loop&quot;:false,&quot;speed&quot;:500}\">\n                <div class=\"pxl-swiper-wrapper\">\n                                            <div class=\"pxl-swiper-slide\">\n                            <div class=\"pxl-item--inner \" data-wow-delay=\"ms\">\n                                <!-- Show icon -->\n                                                                    <div class=\"pxl-item--icon pxl-flex-center\">\n                                        <i aria-hidden=\"true\" class=\"flaticon flaticon-apostrophe\"><\/i>                                    <\/div>\n                                                                                                <!-- Content -->\n                                <div class=\"pxl-item--holder\">\n                                    <!-- Description -->\n                                    <div class=\"pxl-item--desc el-empty\">Through its operation, the Business Operations Department contributes to the creation of an agile, efficient and resilient organisation, capable of responding to the challenges of the modern market.<\/div>\n                                    <div class=\"pxl-item--meta\">\n                                        <!-- Title -->\n                                        <h4 class=\"pxl-item--title el-empty\"><\/h4>\n                                        <!-- Position -->\n                                                                            <\/div>\n                                <\/div>\n                           <\/div>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n\n        <\/div>\n        \n        \n            <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-93c41a2 elementor-widget elementor-widget-text-editor\" data-id=\"93c41a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: justify;\" data-start=\"0\" data-end=\"320\">The <strong>Business Operations Department<\/strong> of DOTSOFT is the key mechanism for ensuring the <strong>smooth<\/strong>, <strong>efficient<\/strong> and <strong>sustainable<\/strong> operation of the company. It acts as the link between strategic planning and daily operational activity, ensuring that processes, resources and infrastructure are fully aligned with business objectives.<\/p><p data-start=\"0\" data-end=\"320\">\u00a0<\/p><p style=\"text-align: justify;\" data-start=\"322\" data-end=\"607\">The Department adopts modern operations management practices, focusing on <strong>process optimisation<\/strong>, <strong>resource management<\/strong> and <strong>increased productivity<\/strong>. At the same time, it ensures the standardisation and continuous improvement of internal procedures, enhancing transparency and effectiveness.<\/p><p style=\"text-align: justify;\" data-start=\"479\" data-end=\"810\">\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bb8130 elementor-widget elementor-widget-pxl_heading\" data-id=\"4bb8130\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div id=\"pxl-pxl_heading-4bb8130-7031\" class=\"pxl-heading   \" >\n\t<div class=\"pxl-heading--container\" >\n\t\t<div class=\"pxl-heading--inner\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"pxl-item--title pxl-heading-style-3  \" data-wow-delay=\"ms\">\n\t\t\t\tThe main areas of activity include:\t\t\t\t\t\n\t\t\t\t\t\t\t<\/h3>\n\t\t<\/div>\n\t\t\n\t<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t        <section class=\"elementor-section elementor-inner-section elementor-element elementor-element-ef4607c elementor-section-boxed elementor-section-height-default elementor-section-height-default pxl-row-scroll-none pxl-zoom-point-false pxl-section-overflow-visible pxl-section-fix-none pxl-bg-color-none pxl-section-overlay-none\" data-id=\"ef4607c\" data-element_type=\"section\" data-e-type=\"section\">\n\n                \n                <div class=\"elementor-container elementor-column-gap-default \">\n                <div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-7fe7cf5 pxl-column-none pxl-column-overflow-hidden-no\" data-id=\"7fe7cf5\" data-element_type=\"column\" data-e-type=\"column\">\r\n        <div class=\"elementor-widget-wrap elementor-element-populated\">\r\n                     \r\n        \t\t<div class=\"elementor-element elementor-element-e1766d5 elementor-widget elementor-widget-pxl_icon_box\" data-id=\"e1766d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_icon_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<div class=\"pxl-icon-box pxl-icon-box1 default \" data-wow-delay=\"ms\">\r\n    <div class=\"pxl-item--inner\">\r\n        <!-- Show icon -->\r\n                    <div class=\"pxl-item--icon\">\r\n                <i aria-hidden=\"true\" class=\"flaticon flaticon-bullet-tick\"><\/i>            <\/div>\r\n                \r\n\r\n\r\n        \r\n        <!-- Content -->\r\n        <div class=\"pxl-item--content\">\r\n            <!-- Title -->\r\n            <h5 class=\"pxl-item--title el-empty\">\r\n                Planning, organisation and continuous optimisation of business processes            <\/h5>\r\n            <!-- Description -->\r\n            <div class=\"pxl-item--description el-empty\">\r\n                            <\/div>\r\n            <!-- Link -->\r\n                    <\/div>        \r\n    <\/div>\r\n<\/div>\r\n\r\n\r\n\r\n\r\n\r\n\r\n<!--  -->\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a12501 elementor-widget elementor-widget-pxl_icon_box\" data-id=\"5a12501\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_icon_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<div class=\"pxl-icon-box pxl-icon-box1 default \" data-wow-delay=\"ms\">\r\n    <div class=\"pxl-item--inner\">\r\n        <!-- Show icon -->\r\n                    <div class=\"pxl-item--icon\">\r\n                <i aria-hidden=\"true\" class=\"flaticon flaticon-bullet-tick\"><\/i>            <\/div>\r\n                \r\n\r\n\r\n        \r\n        <!-- Content -->\r\n        <div class=\"pxl-item--content\">\r\n            <!-- Title -->\r\n            <h5 class=\"pxl-item--title el-empty\">\r\n                Management and utilisation of human and technological resources            <\/h5>\r\n            <!-- Description -->\r\n            <div class=\"pxl-item--description el-empty\">\r\n                            <\/div>\r\n            <!-- Link -->\r\n                    <\/div>        \r\n    <\/div>\r\n<\/div>\r\n\r\n\r\n\r\n\r\n\r\n\r\n<!--  -->\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-536913c elementor-widget elementor-widget-pxl_icon_box\" data-id=\"536913c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_icon_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<div class=\"pxl-icon-box pxl-icon-box1 default \" data-wow-delay=\"ms\">\r\n    <div class=\"pxl-item--inner\">\r\n        <!-- Show icon -->\r\n                    <div class=\"pxl-item--icon\">\r\n                <i aria-hidden=\"true\" class=\"flaticon flaticon-bullet-tick\"><\/i>            <\/div>\r\n                \r\n\r\n\r\n        \r\n        <!-- Content -->\r\n        <div class=\"pxl-item--content\">\r\n            <!-- Title -->\r\n            <h5 class=\"pxl-item--title el-empty\">\r\n                Support for project teams at operational and coordination level            <\/h5>\r\n            <!-- Description -->\r\n            <div class=\"pxl-item--description el-empty\">\r\n                            <\/div>\r\n            <!-- Link -->\r\n                    <\/div>        \r\n    <\/div>\r\n<\/div>\r\n\r\n\r\n\r\n\r\n\r\n\r\n<!--  -->\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec32d1d elementor-widget elementor-widget-pxl_icon_box\" data-id=\"ec32d1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_icon_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<div class=\"pxl-icon-box pxl-icon-box1 default \" data-wow-delay=\"ms\">\r\n    <div class=\"pxl-item--inner\">\r\n        <!-- Show icon -->\r\n                    <div class=\"pxl-item--icon\">\r\n                <i aria-hidden=\"true\" class=\"flaticon flaticon-bullet-tick\"><\/i>            <\/div>\r\n                \r\n\r\n\r\n        \r\n        <!-- Content -->\r\n        <div class=\"pxl-item--content\">\r\n            <!-- Title -->\r\n            <h5 class=\"pxl-item--title el-empty\">\r\n                Monitoring of performance and productivity indicators (KPIs)            <\/h5>\r\n            <!-- Description -->\r\n            <div class=\"pxl-item--description el-empty\">\r\n                            <\/div>\r\n            <!-- Link -->\r\n                    <\/div>        \r\n    <\/div>\r\n<\/div>\r\n\r\n\r\n\r\n\r\n\r\n\r\n<!--  -->\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e20d8b6 elementor-widget elementor-widget-pxl_icon_box\" data-id=\"e20d8b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_icon_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<div class=\"pxl-icon-box pxl-icon-box1 default \" data-wow-delay=\"ms\">\r\n    <div class=\"pxl-item--inner\">\r\n        <!-- Show icon -->\r\n                    <div class=\"pxl-item--icon\">\r\n                <i aria-hidden=\"true\" class=\"flaticon flaticon-bullet-tick\"><\/i>            <\/div>\r\n                \r\n\r\n\r\n        \r\n        <!-- Content -->\r\n        <div class=\"pxl-item--content\">\r\n            <!-- Title -->\r\n            <h5 class=\"pxl-item--title el-empty\">\r\n                Ensuring business continuity and resilience            <\/h5>\r\n            <!-- Description -->\r\n            <div class=\"pxl-item--description el-empty\">\r\n                            <\/div>\r\n            <!-- Link -->\r\n                    <\/div>        \r\n    <\/div>\r\n<\/div>\r\n\r\n\r\n\r\n\r\n\r\n\r\n<!--  -->\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\r\n        <\/div>\r\n        \t\t\t<\/div>\n\t\t<\/section>\n\t\t            <\/div>\r\n        <\/div>\r\n        \t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>We optimise operations, we enhance performance Stavros Katsaridis Operations Director Email Address operations@dotsoft.gr Phone Number +30 2310 500 181 Through its operation, the Business Operations Department contributes to the creation of an agile, efficient and resilient organisation, capable of responding to the challenges of the modern market. The Business Operations Department of DOTSOFT is the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":36824,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-40011","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/dotsoft.gr\/en\/wp-json\/wp\/v2\/pages\/40011","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dotsoft.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dotsoft.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dotsoft.gr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dotsoft.gr\/en\/wp-json\/wp\/v2\/comments?post=40011"}],"version-history":[{"count":0,"href":"https:\/\/dotsoft.gr\/en\/wp-json\/wp\/v2\/pages\/40011\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dotsoft.gr\/en\/wp-json\/wp\/v2\/media\/36824"}],"wp:attachment":[{"href":"https:\/\/dotsoft.gr\/en\/wp-json\/wp\/v2\/media?parent=40011"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}