The société anonyme under the corporate name DOTSOFT S.A. informs the person to whom the relevant personal data relates (hereinafter the “Data Subject”), visitor/user of this website (hereinafter the “Website”), that the processing of personal data is governed by the following terms, by the General Data Protection Regulation (GDPR), Greek Law 4624/2019, as well as by the applicable Greek and European legislation on personal data protection and the relevant decisions, guidelines and regulatory acts of the Hellenic Data Protection Authority.
Data Controller
The Data Controller is the société anonyme under the corporate name DOTSOFT S.A., 71 Poseidonos Str., 55535 Pylaia, Thessaloniki, Greece, Tel.: +30 2310500181.
Personal Data Collected and Processed by DOTSOFT
DOTSOFT ensures the fair and lawful collection and processing of personal data through its Website. Personal data consists of information that directly or indirectly identifies the Data Subject, such as name, e-mail address or postal address.
DOTSOFT maintains records and processes personal data voluntarily provided by the Data Subjects themselves. Such processing is carried out with the consent of the Data Subjects and only to the extent necessary depending on the purpose and duration of the processing in each case.
Personal data processing is performed, as applicable, on the basis of the Data Subject’s consent, performance of a contract, compliance with legal obligations or the legitimate interests of the Company.
Each time, we collect only the personal data that is absolutely necessary in order to carry out the action or service requested by the Data Subject (see below “Purposes of Processing”).
Processing Purposes
DOTSOFT and/or third parties processing data on its behalf:
- Process personal data in order to communicate with Data Subjects, provided that the Data Subjects have completed electronic forms available on the Website (such as contact forms, etc.) or have requested to receive updates through newsletters or electronic messages after registering on the Website.
- Process personal data for the purpose of serving Data Subjects and handling requests electronically submitted through the Website.
- Process personal data for staffing and human resources management purposes of DOTSOFT.
Personal data may also be processed for the following purposes:
- Conducting audits required by applicable legislation.
- Preventing, detecting and suppressing unlawful acts.
- Improving the services provided.
- Promoting DOTSOFT services and products, where the applicable legal requirements are met.
DOTSOFT collects and processes personal data exclusively for the above-mentioned purposes and only to the extent strictly necessary for their effective fulfillment. Such data are relevant, appropriate and limited to what is necessary in relation to the purposes described above. Furthermore, the data are accurate and, where necessary, kept up to date.
Personal data are retained only for the period required to fulfill the purposes of processing and/or in accordance with applicable legal or regulatory retention obligations. Data are securely deleted after completion of processing, unless applicable legislation requires their continued retention.
Personal Data of Minors
DOTSOFT recognizes the importance of protecting minors’ personal data. The Website is not directed at or intentionally designed for minors, and DOTSOFT does not knowingly collect or maintain personal data relating to minors.
Data Security
The processing of personal data by DOTSOFT is carried out in a manner that safeguards confidentiality. DOTSOFT takes all appropriate organizational and technical measures for data security and protection against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access, and any other form of unlawful processing.
Although DOTSOFT applies appropriate organizational and technical protection measures, no data transmission over the internet can be considered completely secure.
The Company applies organizational and technical security measures within the framework of its Information Security Management System (ISMS).
Data Recipients
Recipients of personal data include DOTSOFT itself and, where legally permitted, affiliated or cooperating companies established in Greece or other European Union countries within the context of their activities.
Data Processors Acting on Behalf of DOTSOFT
DOTSOFT may use cooperating companies to process personal data on its behalf and for the purposes mentioned above.
Other Third Parties
DOTSOFT may also disclose personal data where required by law, court or regulatory decision, or where necessary to protect its Website. Specifically, it may:
- Transfer data to public authorities, judicial/prosecutorial authorities in order to comply with applicable legislation or mandatory legal procedures.
- Use data to protect users of the Website and prevent fraud or avoid loss of life or serious injury.
- Use data for the operation and maintenance of the security of its systems, including the prevention or interruption of attacks against its systems or networks.
Cookies
In order to ensure the proper operation of its Website, DOTSOFT sends and stores cookies, i.e. small data files, on the Data Subjects’ computers. Please refer to the DOTSOFT Cookie Policy for more information.
Location Data
DOTSOFT’s mobile application may access and process location data from the user’s device. Specifically:
• Type of location data collected: The app may access approximate and/or precise location data (GPS coordinates or network-based location) depending on the permissions granted by the user.
• Purpose of collection: Location data is used to provide location-based features and services within the app, such as identifying nearby services, customising content based on geographic area, or fulfilling a specific function of the app that requires the user’s location.
• Legal basis: Location data is processed on the basis of the user’s explicit consent, which is requested at the time of first use of the relevant feature. Users may withdraw this consent at any time through their device settings.
• Data retention: Location data is retained only for the duration necessary to fulfil the stated purpose and is not stored beyond that period unless required by applicable law.
• Third-party sharing: Location data is not sold or shared with third parties for advertising or marketing purposes. It may be shared with service providers acting as data processors solely for the purpose of delivering the app’s features, subject to appropriate data processing agreements.
Users can manage location permissions at any time through their mobile device’s operating system settings (e.g., Settings > Privacy > Location Services on iOS, or Settings > Apps > Permissions > Location on Android). Revoking location permission may limit certain features of the application.
Linking to third-party sites
Any connection of the Website through special links, hyperlinks or banners to websites owned by third parties does not imply that DOTSOFT assumes any responsibility for the policies followed by such websites regarding the protection and management of personal data.
Data Subjects should independently review the protection and management policies applied by such third-party websites.
Rights of access and objection
For issues related to personal data protection or for the exercise of rights under the General Data Protection Regulation (GDPR), the Data Subject may contact the Company’s Data Protection Officer (DPO) through the following channels:
- DOTSOFT S.A., 71 Poseidonos Str., 55535 Pylaia, Thessaloniki, Greece
- Tel.: +30 2310500181
- Email: [email protected]
The Data Subject also has the right of access, rectification, erasure, restriction of processing, data portability, objection to processing, as well as the right to withdraw consent where consent constitutes the legal basis for processing, in accordance with the GDPR and applicable legislation.
When exercising these rights, DOTSOFT may request verification of the Data Subject’s identity in order to satisfy the relevant request.
Contact with the Data Protection Authority
If Data Subjects consider that the protection of their personal data is affected in any way, they may contact the Hellenic Data Protection Authority:
- Hellenic Data Protection Authority
- 1-3 Kifisias Ave., 11523 Athens, Greece
- Tel.: +30 2106475628
- Email: [email protected]
Amendments to the Privacy Policy
As this privacy notice and its terms may be amended from time to time, Data Subjects are advised to regularly review its content and check for any updates.
Last Update: May 2026