By the customer’s side, every step of the way
Eva Zerdeli
Head of Customer Support Department
Email Address
[email protected]
Phone Number
+30 231 231 1300
The Customer Support Department of DOTSOFT is a key pillar in ensuring the quality of the services provided and customer satisfaction. It operates as the main point of contact between the company and its customers after project implementation, ensuring the continuous, reliable and uninterrupted operation of the solutions.
With a customer-centric approach and emphasis on immediate response, the Department provides comprehensive technical support, maintenance and system monitoring services. Its operation is based on modern request management tools — helpdesk systems — and clearly defined service procedures.
