Quality & Certifications
Applying international and national standards is part of our commitment to reliability, continuous improvement and the effective management of our corporate activities. From protecting information and ensuring business continuity to environmental management and corporate responsibility, we invest in structured processes that meet the demands of an ever-changing business environment.
The standards we apply cover a wide range of our operations and are presented in the following thematic areas.
Quality & Business Operations
The quality of our services is linked to effective organisation, consistent processes and the systematic improvement of the way we work. The following standards support DOTSOFT’s organisational and managerial adequacy.
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ELOT EN ISO 9001:2015
Quality Management
A standard for assuring the quality of products and services, with an emphasis on customer satisfaction and continuous process improvement.
View the ELOT EN ISO 9001:2015 certificate (opens in a new tab) -
ISO/IEC 20000-1:2018
IT Service Management
A standard for the structured management and delivery of IT services, aiming at consistency, reliability and effectively meeting business needs.
View the ISO/IEC 20000-1:2018 certificate (opens in a new tab) -
ISO 41001:2018
Facility Management
A standard for the systematic management of facilities and support services, aiming at the effective use of infrastructure and available resources.
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PAS 99:2012
Integrated Management Systems
A specification that supports integrating different management systems into a common framework, strengthening the coherence, coordination and effectiveness of corporate processes.
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ELOT 1435:2009
Management Adequacy
A Greek standard on organisational and managerial adequacy, supporting the systematic organisation and effective management of projects.
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ISO 30301:2019
Records Management
A standard for the systematic organisation and management of an organisation’s records, ensuring their reliability, integrity and availability.
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Information Security & Business Continuity
Protecting information, managing data and maintaining business continuity are critical priorities for a technology company. The following standards support the security, resilience and reliable management of information.
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ELOT EN ISO/IEC 27001:2023
Information Security
A standard for the systematic management of information security, aiming to protect its confidentiality, integrity and availability.
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ISO/IEC 27701:2019
Privacy Information Management
A standard for managing privacy-related information, supporting the protection of personal data and the application of appropriate procedures for handling it.
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ELOT EN ISO 22301:2019
Business Continuity
A standard for preparing for and managing incidents that may disrupt business operations, strengthening the ability to respond and recover effectively.
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ISO/TR 13028:2010
Document Digitisation
A technical report providing guidance on converting paper documents into digital form, with an emphasis on quality, reliability and the proper management of digital records.
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Environment, Health & Safety
Managing environmental impacts responsibly and protecting health and safety are important aspects of how we operate. The following standards support risk prevention and safe, responsible operating conditions.
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ELOT EN ISO 14001:2015
Environmental Management
A standard for systematically identifying and managing the environmental impacts of corporate activities, aiming at continuous improvement of environmental performance.
View the ELOT EN ISO 14001:2015 certificate (opens in a new tab) -
ELOT ISO 45001:2018
Occupational Health & Safety
A standard for preventing workplace accidents and occupational risks, supporting safe and healthy working conditions.
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ISO 39001:2012
Road Traffic Safety
A standard for road traffic safety management, aiming to reduce risks and prevent serious road incidents related to an organisation’s activities.
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Corporate Responsibility & Integrity
Transparency, business ethics and social responsibility are fundamental principles of how we operate. The following standards reinforce the adoption of responsible practices and the integration of integrity principles into our business activities.
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ELOT ISO 37001:2025
Anti-Bribery
A standard for preventing, detecting and addressing bribery, supporting integrity, transparency and responsible business conduct.
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ELOT EN ISO 26000:2010
Social Responsibility
A guidance standard for integrating social responsibility principles into an organisation’s operations, with an emphasis on ethics, respect for stakeholders and sustainable development.
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