Department of Operations

We optimise operations, we enhance performance

Stavros Katsaridis

Operations Director

Email Address

[email protected]

Phone Number

+30 2310 500 181

The Business Operations Department of DOTSOFT is the key mechanism for ensuring the smooth, efficient and sustainable operation of the company. It acts as the link between strategic planning and daily operational activity, ensuring that processes, resources and infrastructure are fully aligned with business objectives.

 

The Department adopts modern operations management practices, focusing on process optimisation, resource management and increased productivity. At the same time, it ensures the standardisation and continuous improvement of internal procedures, enhancing transparency and effectiveness.

 

The main areas of activity include:

Planning, organisation and continuous optimisation of business processes
Management and utilisation of human and technological resources
Support for project teams at operational and coordination level
Monitoring of performance and productivity indicators (KPIs)
Ensuring business continuity and resilience

Contact Information

Monday - Friday: 8:30 –17:30
+30 2310 500181

Address

Poseidonos street 71, Thessaloniki, Pylaia, 55535
Συγχρηματοδότηση από την Ευρωπαϊκή Ένωση Ευρωπαϊκό Ταμείο Περιφερειακής Ανάπτυξης ΕΣΠΑ 2014-2020 ΕΣΠΑ 2021-2027 Πρόγραμμα Ανταγωνιστικότητα 2021-2027