Introduction
DOTSOFT SA (“DOTSOFT”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Vostitsa Conclave on Meta Quest devices.
Information We Collect
- Personal Information – e.g., name, email address, and other contact details you provide when creating an account or contacting us.
- Device Information – device type, operating system, unique device identifiers, crash logs.
- Usage Data – in-app interactions, session duration, features accessed.
- VR-Specific Data – head- and hand-tracking data, orientation, and movement data required for gameplay.
How We Use Your Information
We use the information described above to:
- Provide, operate, and maintain Vostitsa Conclave.
- Improve performance, features, and user experience.
- Communicate updates, security alerts, and support messages.
- Comply with legal obligations and enforce our terms.
- Sharing of Information
We do not sell your personal information. We may share it only with: - Service Providers who perform services for us (e.g., analytics, hosting) under confidentiality agreements.
- Public Authorities when required to comply with a legal obligation or valid governmental request.
Data Retention
We keep your information only as long as necessary for the purposes outlined in this Policy, unless a longer retention period is required or allowed by law. When information is no longer needed, we securely delete or anonymise it.
Security
We use appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. Despite our efforts, no security method is infallible, so we cannot guarantee absolute security.
Your Rights – Available to All Users Worldwide.
Regardless of where you live, you may at any time:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Delete your personal information (“right to be forgotten”).
- Restrict or Object to certain processing.
- Receive a copy of your data in a portable format.
To exercise your rights email us at [email protected] with your request.
We will respond within 30 days (or the period required by applicable law) and will not discriminate against you for exercising any of these rights.
Children’s Privacy
Vostitsa Conclave is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have done so, please contact us and we will delete it.
Changes to This Privacy Policy
We may update this Policy from time to time. Material changes will be posted in-app and on this page before they take effect. The “Last updated” date at the top will reflect the latest revision.
Contact Us
DOTSOFT SA
Kountouriotou 3, 546 25 Thessaloniki, Greece
Tel: +30 2310 500 181
Email: [email protected]