FRONTEX: Website Hosting & Maintenance Services

FRONTEX: Website Hosting & Maintenance Services

Hosting and maintenance services for the official website of the European Border and Coast Guard Agency (FRONTEX)

The project involves the establishment of a single Framework Agreement for the hosting and maintenance of Frontex’s official website and its public document register, ensuring continuous availability, security, and optimal performance. The contract aims to maintain a modern, user-friendly, and compliant digital presence in line with current web technology best practices. Dotsoft is responsible for the technical hosting infrastructure, ongoing maintenance services, and UX/UI enhancements, supporting Frontex’s operational and communication objectives within the EU border management framework.

Project Objective

The project aims to ensure the uninterrupted operation of the website, maintain high service levels for maintenance and incident resolution, and continuously improve user experience and security features. It also focuses on enhancing website performance and search engine visibility (SEO), keeping digital publications up to date, and ensuring compliance with data protection regulations and technical standards.

Scope of Work

The scope includes 24/7 hosting services, ongoing maintenance activities such as software updates, troubleshooting, performance monitoring, and security enhancements. It also covers CMS-based development for functional improvements, UX/UI design services, and the production of digital publications. In addition, the project includes incident management, SLA compliance monitoring, and the continuous optimization of website features and services.

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Contact Information

Monday - Friday: 8:30 –17:30
+30 2310 500181

Address

Poseidonos street 71, Thessaloniki, Pylaia, 55535