
Integrated Civil Protection Resource Management and Coordination System
Every crisis can be manageable with the right tools
CivilPro is an innovative, integrated platform that transforms the way Civil Protection bodies respond to critical situations. It brings together in one solution:
- message, event, and incident management,
- a central information and monitoring system,
- tools for immediate coordination in emergency situations.
With CivilPro, every crisis is addressed with accuracy, speed, and coordination.
“CivilPro | The Next Generation in Civil Protection”
The Core of the System
At the heart of CivilPro lies specialised software that offers:
- a real-time overview of all parameters affecting crisis response,
- dynamic resource management, including human resources, equipment, shelters, and vehicles,
- integration of data from databases, GIS, and third-party applications,
- interactive map-based visualisation for the immediate display of events,
- automatic tele-alerting of citizens and organisations via SMS, email, and push notifications.
CivilPro Subsystems
Central Platform
The web-based CivilPro platform offers:
- incident and request management,
- recording of resources and their interconnection with events,
- real-time reports and dashboards,
- roles and access rights with a high level of security.
Mobile Application for Employees & Volunteers
Field teams gain tools for:
- on-site incident recording,
- submission of requests for materials and support,
- recording of inaccessible roads and shelters,
- offline operation for use without network access.
Mobile Application for Citizens
- Citizens are informed and protected through:
- alerts about incidents and safety instructions,
- navigation to shelters and critical infrastructure,
- submission of requests for assistance,
- access to useful information, such as hospitals and pharmacies.
Tracking Application
It turns employees’ and volunteers’ devices into GPS trackers, providing:
- real-time monitoring,
- assignment and monitoring of tasks,
- integrated communication and photo submission.
Telematics & Fleet Management
Integrated vehicle fleet software for:
- monitoring movement and status,
- geofencing and alerts for entry into or exit from zones,
- route optimisation,
- productivity and resource usage reports,
- incident recording through specialised equipment.
Advantages of CivilPro
- Common operational picture for all involved bodies.
- Effective crisis management through dynamic utilisation of all available resources.
- Interoperability with existing systems through open standards and APIs.
- Transparency and immediate citizen information to strengthen trust and safety.
- Resource savings and increased productivity through targeted use of human resources and equipment.
Applications & Users
CivilPro can be fed by and involve the following in emergency situations:
- Regions and Municipalities.
- Civil Protection Services.
- Security Forces and Armed Forces.
- Healthcare Structures and Health Centres.
- Infrastructure and Transport Organisations.
- Volunteer Groups and NGOs.
CivilPro is not simply an information system; it is an integrated crisis management mechanism. Its objective is to enable every involved body to collaborate, make decisions based on complete data, and effectively protect society.

